Refund Policy

What you buy

The MyType quiz and your result are free. The optional Full Type Report, AI Type Reading and AI reading upgrade are one-time digital purchases processed by our payment partner, Waffo. There is no subscription and nothing renews automatically.

Digital delivery

Reports are delivered immediately after payment on a private page. If you ask for immediate delivery and acknowledge that delivery ends your right to withdraw, we do not offer change-of-mind refunds once the report has been delivered, where the law allows. Your statutory rights are not affected.

When we refund in full

• Duplicate charges for the same report.
• Report not delivered: if your report did not unlock and we cannot restore access. Please try Restore purchase with your checkout email first.
• AI reading unavailable: if the AI reading you paid for cannot be generated and we cannot fix it.

How to request a refund

Email support@mytypequizfyi.com or use our contact form with the email you used at checkout and your order details from Waffo's receipt. Never send card details. We reply within 3 business days. Approved refunds go back to the original payment method, and refunded reports are locked again.

Related policies

See our Terms of Service and Privacy Policy.